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Claim Jumper Restaurant – Bad Service

In my humble opinion…Claim Jumper Restaurant has bad service.  Went there tonight with a group of 4 and had to wait 45 minutes to be seated when the host said 25 minutes.  Then once seated, I noticed several other large booths the same size not being used.  So then, they made us wait for no real reason.  There were many employee’s standing around doing nothing. We had to wait at least 10 minutes for something to drink.  Thereafter, one of our parties summoned the manger who identified himself as “Julian.” Julian seemed to speed things up a bit and actually served our salads himself.  When the main course was brought, the waitress was confused and asked if we changed seating positions…nobody had.  Nevertheless, the food was fair but the service was very poor.  I recommend Julian get his team together on the same page and seat people in a timely manner and re-train his staff to be swift when serving drinks etc… Over all, I give them a poor rating.  This Claim Jumper Restaurant is located in Temecula, CA.


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