Flipkart.com Ripoff

Flipkart.com Ripoff

In My Humble Opinion…
Recently I have purchased the skull candy head phone with the Model number : S2IKDY-003 through flipkart, and now it is not working properly.
Flirtkart Order number : OD102420756864043400
when I contacted the Flipkart they informed to reach out to the distributor and when I checked with the distributor he confirmed me the shipped item from Flipkart is duplicate one.
see the below comments from the distributor,
friends please don’t order anything from FLIPKART.com
Dear Satish Kumar,
Thanks for the e-mail,
We were in receipt of the Skull candy product that you had sent to us Confirmation E-mail for counterfeit product received our Service Center for warranty claim purposes whose details are as below:
• Model Name: Supreme Sound Ink’d w/mic
• Category: In-Earphone
• Color: Black
• Date of Receipt for warranty claim: 08.06.2015.
However, based on the physical inspection of the product, we regret to inform you that the same has been found to be a counterfeit product.
Hence product sent by you, being a counterfeit product, cannot be claimed under warranty. Regretfully, you have been cheated by the Seller if they claimed this to be a genuine Skull candy product.
You are advised to contact the Seller (from where this counterfeit product was inadvertently purchased) and pursue your claim.
Further to this we urge you to go through the article ‘Shopping Online? Beware of fakes’ published on the Times Business page in Times of India dated 19-Jan-2015 and spread awareness among your peers about fake products being sold online.
If you would like us to send back your counterfeit product, you are requested to send your consent at their earliest that you are ready to bear the cost of this shipment. Your counterfeit product will be dispatched to you as soon as we receive your consent.
For your reference, we are sending you the link of the same (i.e. shipping charge) as follow: http://shop.intersection.in/shipping
We also request you to please share your consent on the same by completing the few steps for your duplicate product’s shipping charge (Procedure attached).
Please note that in case we do not hear from you in this regard within 30 days your counterfeit product shall be disposed off by us.
For any further query feel free to Call us at 1800 102 3858 (Monday-Friday, 10:00 AM to 06:00 PM).
Assuring you of our best services at all times.
Regards,
Brand Eyes Customer Care
Toll Free No: 1800 102 3858
E-mail : customercare@brandeyesonline.com
Working time: Monday-Friday (10:00 AM to 6:00 PM)
For any other query, please contact our customer care toll free number mentioned below

B- 2, SECTOR- 4, NOIDA- 201301, (U.P.), INDIA.
Toll Free Number:- 1800 102 3858.
Working Timings:- Monday-Friday, 10:00 am to 06:00 pm.
Email: customercare@brandeyesonline.com, Website: www.intersection.in
Shipping Charges
SHOP.INTERSECTION.IN
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Sudha Rani Koduru and Roopa Manjunath like this.
Satish Kumar

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Flipkart We’re checking on this Satish. We’ll keep you posted further.
Like · Reply · June 29 at 1:15pm
Hide 18 Replies

Satish Kumar from how many days you are checking this
Like · June 29 at 1:16pm

Satish Kumar please check the compliant date and action this immediately
Like · June 29 at 1:16pm

Flipkart We’ve escalated the issue. We’ll keep you posted with an update. Please give us a bit.
Like · June 29 at 1:23pm

Satish Kumar see i am just looking for the replacement of my head phone for which i am chasing with all core and i am thrown with no resolutions
Like · June 29 at 2:55pm

Satish Kumar my request with you is just to replace my head phone with original one i am OK with different model also but the head phone should be skullcandy i don’t required any refund
Like · June 29 at 2:57pm

Flipkart Trust someone got in touch with an update Satish.
Like · June 29 at 3:05pm

Satish Kumar got call from Flipkart.com but not for replacement that will not resolve my issue I need the part replacement
Like · June 29 at 3:27pm

Satish Kumar Till now I have not got any update on my part replacement
Like · 22 hrs

Satish Kumar can anyone check and update me on the replacement of my head phone
Like · 22 hrs

Satish Kumar I don’t have any update till now
Like · 22 hrs

Satish Kumar do you want me to submit all the details which I have to new channel i am ready to do that if I don’t get any reply by today
Like · 22 hrs

Satish Kumar I have all the proof with me about the duplicate product which you have given me
Like · 22 hrs

Flipkart As discussed, please do get in touch with service center to collect the product back Satish. We’ll assist you further.
Like · 19 hrs

Satish Kumar First tell me what is product you are providing me as replacement
Like · 18 hrs

Satish Kumar Who will bear the courier charges for that
Like · 18 hrs

Satish Kumar Why you people are harassing people like this
Like · 18 hrs

Satish Kumar When I will get the replacement
Like · 18 hrs

Flipkart.com We’ll be unable to do much here Satish. As informed earlier, please do get in touch with the service center for further assistance.
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