Loading...
Household Services

Spirit Home Services/Spirit Ducts – Integrity is NOT THERE

Consumer Complaints

In My Humble Opinion…
This business is a rip-off. They have no integrity, respect for their customers, or sense of urgency.

The kicker for me is that we scheduled this to help with one of my daughter’s asthma condition, and now calling around virtually everyone is booked and cannot service us.

My wife and I used a deal found on Groupon.com to schedule air duct cleaning for our home. We purchased from Groupon.com in September and scheduled a cleaning for October 30th. I recognized that this was a great deal, and was prepared to ask for several additional vents and returns to be inspected and cleaned, resulting in additional revenue for your company.
The week of the 30th we were called and told that the technician who normally services our area was unavailable, and that we needed to reschedule for Nov 12th. I had no issue with this, as technician availability can be spotty.
What is unacceptable is that today, on the 10th of November, we were called and told we are outside the service area. I must point out we fall within the 50 mile radius outlined in the Groupon.com offer.
My questions are threefold:
1. When were we lied to?
a. When we redeemed the Groupon.com offer in good faith expecting you to adhere to your own conditions?
b. When we were told the technician was unavailable and we had to reschedule?
c. When your customer rep stated there’s nothing we can do about it?

To this time, I have heard nothing from the company. There was not even an apology, the customer service person was curt and short with my wife, and they did not return my calls.

Sincerely,

Adam Oliver

Leave a Reply

Your email address will not be published. Required fields are marked *

Stop CISPA

Customer Reviews

In My Humble Opinion

Consumer Complaints Filed

Karen L. 5/2/20

Facebook
They stand for what is right! Good website support, and after I filed the online complaint, the company gave me a refund. Yes, it does work or it worked for me.

Fk U 04-15-2014

Google
I file complaint online. Hopefully they see it cause I lost a lot of money. I have a window washing business and the company wanted me to wash windows with cooking oil..it made no sense. I want them to pay me for the cooking oil. Chinese suck

Abdul Alwish 03-22-19

Google
My lawyer tell me to file complaint online. Very bad man at lighting store take my money and give me bad product. I want to get a refund but he said no, I deserve nothing and go back to my country.

Anonymous 09-4-2016

Google
My wife is mad she got ripped off at the casino and security did nothing so we filed this complaint

Junior 04-20-2018

Google
I hope she see's my complaint online, screw her

Anonymous 01-2-2015

Google
I was able to file a complaint for free against my employer. The guy was a jerk...

Anonymous 04/11/20

Google
This site kicks ass, they posted my complaint fast.

Leslie G 03/17/20

Google
I filed a complaint and saw it filed online in about 4 days. I saw it next to the furniture I complained about. This made me feel good because they did me wrong.

Ismala Hussains 03/17/20

Google
I very happy no to much English. But Happy.

Devin Parvin 03/02/20

Google
Amazed how fast my consumer complaint was found on the internet.