In my humble opinion… Staff Pro Los Angeles…sucks. A few days ago, a good friend and I decided to go to a concert at the Los Angeles Convention Center in Los Angeles, CA. I parked my car and locked it in a residential area in the City of Ontario and my friend drove us to L.A.
Later, while attending the concert, I sat my jacket down only to have it stolen a few minutes later. Yes, dummy me! But anyway, contained in my jacket was my cellphone, ipod, wallet and my only set of car keys. Well, I frantically looked around for my jacket with no avail, so I reported it stolen to Staff Pro security who is regularly assigned to the Convention. Of course, Staff Pro security was uncaring and merely kept blowing me off and instead kept referring me to other security guards…so I walked and told about six Staff Pro guards. I finally realized my jacket and contents were gone…never to be seen again. It should be noted that each Staff Pro guard had to be told at least three times of what occurred and none of them seemed as though they understood. Seriously, it was like talking to rocks!
Personally, out of the 15 Staff Pro security guards inside the event about eight of them were suspicious in of themselves and it did cross my mind it could have been one of them who stole my jacket and contents. One guard told me if he found any property laying next to one of the doors he would take the property and put it in lost and found. Funny, but I never told the Staff Pro guard I placed my jacket near a door, however, that is exactly where I put it! Seems a little suspicious that the Staff Pro guard would say such a thing when I never told him I placed my jacket by one of the doors…hmmm!
I decided to report Staff Pro security company to IMHO.co – Consumer Complaint website for their unprofessional conduct and unwillingness to assist me. You would think a good business would try and make a wrong a right…but no….Staff Pro security just didn’t care! This consumer complaint is based on being unprofessional and just poor business. Staff Pro security did not offer me a phone to call the police, they did not take my name or telephone number in case it was all just a big mistake and someone did actually turn in my jacket, they did not help me search nearby areas, they did not offer to write a security report, none of them offered their names or even a business card….Again, I hope if you decide to ever use Staff Pro security…please check them out thoroughly…they seem really suspicious and unprofessional. Personally, I would never recommend them to anyone or for any event.